Privacy Policy

Privacy Policy for Wadlow Clothing

Last Updated: 2024

  1. Introduction

Welcome to Wadlow Clothing ("we," "us," "our"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop with us. As a company based in Montreal, Quebec, Canada, we adhere to the privacy laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and comply with international privacy standards, including GDPR, for our global customers.

  1. Information We Collect

We collect various types of personal information to fulfill your orders and enhance your shopping experience. The data we collect includes:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card details, PayPal information, or other payment methods used to process your transactions. We use secure payment gateways to handle all financial data.
  • Order History and Purchase Preferences: Items you have purchased, sizes, and other preferences to provide personalized recommendations.
  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar tracking technologies.
  1. How We Use Your Information

We use your personal information for various purposes, such as:

  • Processing orders, managing payments, and delivering your purchases.
  • Providing customer support and responding to inquiries.
  • Sending updates about our products, promotions, and events (only if you've opted in).
  • Improving our website, services, and customer experience through data analytics.
  • Complying with legal obligations, such as tax and accounting requirements.
  1. How We Share Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party partners who assist us with order fulfillment, payment processing, and website operations.
  • Marketing Partners: We may work with partners to show relevant ads based on your preferences if you have given consent.
  • Legal Requirements: When necessary, we may share information to comply with applicable laws or respond to valid legal processes.
  1. International Data Transfers

As we serve customers worldwide, your data may be processed and stored in locations outside your country. We take steps to ensure that your personal data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, provide personalized content, and gather analytics. You can control cookie preferences through your browser settings. Some cookies are essential for our website's functionality, while others may be used for analytics or marketing purposes.

  1. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access and Correction: You can request a copy of your personal information and update any inaccuracies.
  • Deletion: You can request the deletion of your personal information where applicable.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by following the instructions at the bottom of each email or by contacting us directly.
  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and accounting obligations.

  1. Security Measures

We implement robust security measures to protect your personal data from unauthorized access, alteration, or misuse. However, no online transmission is 100% secure, so we encourage you to protect your account information and use secure passwords.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children.

  1. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

  1. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@wadlowclothing.com